This Walmart customer had a hard time buying $2 eye makeup.
Walmart CEO Doug McMillion spoke out in December about historically high levels of shoplifting at superstores.
To prevent theft, Walmart and stores alike have measures in place to track shoplifters.
A shopper on Quora told the story of the last time he set foot in a Walmart a few years ago.
Mark Toole said he and his then-girlfriend went to Walmart so she could buy $2 eye makeup.
When they reached the cosmetics aisle, they noticed a TV hanging from the ceiling showing a couple walking down the aisle.
Cosmetics were confined in clear plexiglass cases containing items ranging from $1 to $4.
They had to push a button on the wall and warned a Walmart employee to come and unlock the case.
Mark said sarcastically.
When an employee came to her aid, she received her make-up and locked it in a portable plexiglass case fitted with an alarm sensor and an ink tag.
After waiting for an employee in the make-up aisle, the couple had to wait in a long checkout line.
There was no line for self-checkout, but the couple had to go to the cashier to retrieve their $2 cosmetics from a case.
When they finally got to the register, the cashier had to call the manager to unlock the case.
When the store manager came over, Mark said the store had a lot of security measures in place for $2 items.
The manager replied: “That stopped you from stealing it, right?”
“In the short term, efforts like this will keep people from stealing $2 cosmetic packages,” Mark admitted on Quora.
“But they also annoy, alienate, and upset non-criminals stupid enough to walk into a Walmart store.”
He added: “The only people who tolerate this kind of behavior are those who feel they have no choice or have no other choice.
“And these people are probably far more likely to shoplift than my wife and I, who just wanted to buy a $2 item and get out of there.