There’s no shortage of headlines about price discrepancies at major retailers these days. Ironically, some of the overcharged stores are actually discount chains like Dollar General and Family Dollar. But Walmart was also flagged late last year after it was accused of overcharging and double-billing cases. Now the company is facing backlash again. This time it is related to consumption tax. Read on to find out how Walmart customers say they’ve been double charged and what to look for on your receipt.
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Shoppers at Walmart in Topeka, Kansas, were surprised to see a higher total on their grocery bill this week. According to 13 News, some customers were double taxed on their food purchases and sent receipts to stores as evidence.
Jim and Sheryl Wilmington was one of the affected customers, who told 13 News that she noticed something was wrong with her totals.
“When we left the store, we were kind of amazed at how it looked and joked back and forth trying to figure it out.” We ended up charging double tax on all food and this is the end result.”
The Wilmingtons tried to contact Walmart in North Topeka, but they didn’t answer the phone, 13 News reported.
As it turns out, the double-billing case coincides with Kansas sales tax changes. As of January 1, the state tax rate on food and food ingredients has dropped 2.5% from 6.5% to 4%. Kansas governor, according to ABC affiliate KMBC Laura Kelly We pushed these statewide cuts, but this doesn’t affect local sales taxes. With that in mind, Kansas residents should see their grocery bills go down, not up.
In this case, customers would have to ask the retailer for a refund, and most customers were able to get their money back when heading to customer service, reports 13 News. However, one of her customers who was double taxed had to contact Walmart headquarters to address the situation.
best life We’ve reached out to Walmart for comment on the matter, but have yet to hear back. However, 13 News noted that on Jan. 2 he reviewed receipts from North Topeka Walmart and appeared to be correctly taxed.
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The Wilmingtons told 13 News they wanted to spread the word about double taxation so that Walmart customers would know to check their receipts. also recommended that Kansas residents divide their groceries and split their purchases.
“Go to self-checkout, eat all your meals together, and then pay in total,” Cheryl advised. “Then do everything but food and add it all up and pay. And check the receipt each time.”
They hope that the problem will be fixed and that they won’t have to worry about this in the future. , if you say you won’t come. It’s like the power of numbers,” Cheryl told 13 News.
While the idea of being double taxed is certainly concerning, this isn’t the first time Walmart has been accused of overcharging.
In December 2022, the North Carolina Department of Agriculture and Consumer Services fined Walmart thousands of dollars after 14 stores across the state failed price scanner inspections. In addition, a customer reports that Holidays he was double charged while shopping. This was allegedly caused by a “technical issue” with the credit and debit card payment processors.
If that’s not the only reason you’re issuing another receipt, you’ll want to know that other customers were charged for items they never purchased. In viral TikTok videos, Julia Taylor said he noticed a $19.86 item on the receipt, which doesn’t seem correct. She used her Fetch, an app that allows shoppers to receive rewards for their purchases, to scan receipts and confirm that the item was tagged as a “universal unknown item.”
When she asked customer service to look into the item, the system showed it as “unavailable” and a refund was granted. i was very grateful [refunded it] “But this is a warning to check your receipt because if it was $5 you wouldn’t have noticed,” she said.
Commenters have reported similar discrepancies in receipts, suggesting this may not be an isolated incident. I had Shana Taylor, using the username @shannataylor6 on TikTok. “It was supposed to be 20, but she got 50. The girl didn’t know the bill.”